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How bc111 Handles Your Personal Information

This Privacy Policy covers what data bc111 collects when you open an account, make deposits via bKash, Nagad, or Rocket, and use our mobile lobby — and exactly how we protect it. Access to our platform depends on your local law and eligible regions.

Account DataWallet PrivacyMobile SecurityYour RightsContact Us
bc111 How bc111 Handles Your Personal Information
DATA PROTECTION

How We Keep Your Information Secure

Encrypted Connections All data between your device and bc111 travels over SSL encryption. This applies to your login, your bKash or Rocket deposit flow, and every page you load in the lobby.
Cookie Controls We use session cookies to maintain your login state and preference cookies to remember your lobby settings. You can adjust cookie permissions through your browser at any time.
Data Retention Account records are kept while your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support.
Your Access Rights You have the right to request access to your personal data, ask us to correct inaccuracies, or request deletion where permitted. Submit requests via live chat or our support email.
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data access, correction, or deletion request to our support email. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat Open the chat widget in your account dashboard to speak with our support team about any privacy concern, including how your bKash or Nagad wallet data is handled.
Account Settings Some data preferences — like communication opt-outs and session history — can be managed directly inside your bc111 account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and login credentials at registration. Device data and session logs are also recorded to secure your account and verify access from your phone or browser.

No. We record only the transaction reference and wallet identifier needed to confirm your deposit. Your mobile banking PIN and password are never stored on our systems.

Yes. Contact our support team via live chat or email with your account details and we will provide a summary of the personal data we hold, subject to identity verification.

Send a deletion request through live chat or support email. We will process it in line with applicable rules — some data may be retained for a period after account closure as required by law.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and only the minimum information those providers need. We do not sell your data.

Cookies keep you logged in and remember your lobby preferences across sessions. You can manage or block cookies in your browser settings, though some features may not work without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.